Items purchased directly from our website may be returned or exchanged within 14 days from the date of arrival for a full refund for the cost of the item. You will pay shipping to send the item back and we will send you another item of the same value. The items package must be unopened, unworn, and without any visible damage. The total amount will be refunded back to your credit card or PayPal account after we have received the item and inspected it.
Please allow up to a week for your order to process and after that one to two weeks for you to receive your bracelet. We will email you a tracking code once your order has been shipped. If you have waited over a month and still not received your bracelet please contact us and we will get it all sorted out!